At SantaAnitaSolve Appliance Repair, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share information gathered through our website and services, in compliance with U.S. law. By using our website or contacting us through our services, you agree to the terms described below.

Information Collection

When you contact us via phone or submit a service request form on our website, we collect personal information such as your name, phone number, and email address. This information is used strictly for service-related purposes. Non-personal browsing data is also collected through cookies or web beacons to enhance our website’s user experience. These cookies gather data such as browser type, IP address, and pages visited on our website.

Use of Information

Your personal information is primarily used to fulfill your service requests, contact you for service-related purposes, and improve our services. By contacting us, you permit us and our partners to reach out to you via phone, email, or text message for these purposes. Non-personal information collected is used to analyze website traffic and improve our online services.

Information Sharing

We may share your information with our trusted partners who assist us in operating our website and fulfilling service needs. These partners are required to uphold the confidentiality of your information and use it solely for operational purposes. We do not sell or rent your personal information to third parties.

Your Rights and Choices

You have the right to opt out of receiving communications from us by calling us at (626) 248-8876. Furthermore, your use of our services indicates that you agree to waive your right to sue or take legal action beyond direct negotiation for disputes related to our website or services.

Dispute Resolution

In the event of a dispute, you agree that negotiation is the primary method for dispute resolution and that any claims shall be limited to a maximum compensation of $100. Each party will bear their own legal fees and expenses, should a dispute arise.

Security

We implement reasonable security measures to protect your personal information. However, please be aware that no data transmission over the Internet is completely secure, and we cannot guarantee the absolute security of your information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically.

Contact Information

If you have any questions or concerns about our Privacy Policy or practices, please contact us at (626) 248-8876. Your privacy is important to us, and we are committed to ensuring that your information is handled safely and responsibly.